Refund Policy
At Alara Health Science, customer satisfaction is our top priority. While we don't offer return policies, we do understand that there might be unique situations where a refund is warranted. If you encounter any issues with our products, please reach out to our customer support team within two days of receiving your order.
Our team will carefully assess your request and, if deemed appropriate, process a refund for the eligible amount. Please note that refunds are subject to the following conditions:
Product Condition :
To be eligible for a refund, the product must be unused and in its original packaging.
Valid Reason :
Refunds will only be granted for valid reasons, such as product defects or shipping errors.
Timely Request:
Refund requests must be submitted within two days from the date of delivery.
Proof of Purchase :
A valid proof of purchase, such as the order number or invoice, is required for all refund requests.
Exclusions:
Certain products may be non-refundable due to their nature or hygienic reasons. Such exclusions will be clearly indicated at the time of purchase.
Please understand that our refund policy is designed to be fair and reasonable for both parties. If you have any questions or concerns regarding refunds, please don't hesitate to contact our customer support team, and we will be happy to assist you.
Please note that this refund policy does not affect your statutory rights under applicable consumer protection laws.
Disclaimer:
Alara Health Science reserves the right to modify this refund policy at any time without prior notice. Any updates or changes will be effective immediately upon posting on our website.
Introducing Alara's Hassle-Free Replacement Policy
At Alara Health Science, we are committed to providing you with products of unparalleled quality and excellence. Our customers' satisfaction is at the core of everything we do, and to ensure you have complete peace of mind while shopping with us, we present our Hassle-Free Replacement Policy!
We understand that sometimes, unforeseen circumstances may lead to a damaged or defective product reaching your hands. Don't worry; we've got you covered! With our easy and efficient replacement process, you can rest assured that your shopping experience remains nothing short of delightful.
Here's how our Replacement Policy works:
Seamless Communication:
In the unlikely event of receiving a damaged or defective product, simply reach out to our dedicated customer support team at support@alaraindia.com / call or whatsapp us on +91 7600 26 7100 / +91 7600 27 7100. We're here to listen and assist you every step of the way.
Swift Resolution:
Our customer support experts will promptly guide you through the replacement process, ensuring you have all the necessary details and a return authorization number.
Worry-Free Return:
Safely pack the damaged or defective product, along with all original accessories and documentation. Remember to mention the return authorization number on the package. We'll take care of the return shipping costs for you.
Effortless Replacement:
Once we receive the returned product and verify the damage or defect, we'll swing into action, swiftly processing your replacement. You won't have to wait long to get your hands on a brand new, perfect product!
We want to make sure that your experience with Alara Health Science is not only exceptional but also worry-free. Our Replacement Policy specifically covers manufacturing defects and damages that may have occurred during shipping. However, rest assured, our products are crafted with utmost care and precision to minimize any such occurrences.
As a valued member of our Alara family, your satisfaction remains our utmost priority. Our commitment to your well-being and contentment drives us to continuously deliver premium products and unparalleled customer service.
With Alara Health Science, you are embarking on a journey of self-care, discovering the secrets of nature through our innovative use of Okra in beauty products. It's time to indulge in a world of perfection, where we leave no stone unturned to ensure your happiness and confidence in every purchase.
Join us on this extraordinary adventure, and let Alara Health Science redefine your personal care experience with our unbeatable Replacement Policy. Your satisfaction is our inspiration!
Thank you for choosing Alara Health Science. We look forward to serving you with utmost dedication and passion. Welcome to the Alara family!